Our newest Telstra Store opening in Karratha will be a leading Telstra supplier of mobile solutions and we are looking for an experienced Retail Business Manager to drive this busines to success.

For your hard work you will be rewarded with an excellent base salary of $67,611.93 + Super + bonus and commissions, along with a dedicated training and management team to support you in your progression. You will also gain opportunities for advancement that can only be provided by a national industry leader!

The Business Manager operates the TLS store as a profitable unit through the pursuit of maximum revenue growth and effective management of all controllable expenses, in line with company and Telstra policies, procedures and philosophies. The Business Manager performs a wide variety of duties to direct, control and co-ordinate customer service, merchandising, Team Member development and administrative functions.

• Achievement of TLS monthly and annual sales budgets as set by the Area Manager.
• Achievement in all areas of business to Telstra set SOE targets, in particular the key contractual areas.
• Maintaining a high level of customer service by ensuring that service standards are high and that any complaints from customers about products and staff are quickly resolved.
• Ensuring all Team Members, including yourself, attend/complete all training and development within program timelines.
• Maximising profitability by effectively managing wages, rostering, controllable expenses, budget allocations and ensuring all Team Members are coached to exceed sales and KPI targets.
• Ensuring the store is maintained in line with marketing, VM (Telstra Visual Merchandising Audit Guidelines) and housekeeping procedures.
• Controlling stock by monitoring stock levels, rotating stock and placing orders, as appropriate, and conduct monthly stock takes in accordance with the relevant SOP.
• Keeping accurate records of sales figures and financial transactions, which include cash, cheque, EPTPOS and credit card transactions as well as any requirements as directed by Telstra in regard to Bill Pay money and procedure.

Make your next career move today and apply for our Retail Business Manager position! Hurry, this unique position wont be open for long!