As Australias largest international General Insurer and one of the top 25 worldwide, QBE Insurance Group is recognised as a leader in our field with a strong and established reputation. At QBE we realise our employees are our greatest asset and have a philosophy that focuses on career progression. We encourage a standard of excellence across the organisation and reward this with high performance incentives. The purpose of this role is to deliver the timely and effective management of CTP insurance claims in accordance with the policy conditions and issued authority and for ensuring quality claims service to all counter & telephone enquiries. It is also to ensure effective claims management which comply with MAIA 1994 & Regulations and the Civil Liability Act 2003 & Regulations. Key responsibilities: * Determining whether rehabilitation referral required & actioning * Determining liability & issuing sharing notices as applicable * Approving ongoing treatments * Determining entitlements & negotiating settlements * Accepting & authorising claims payments in ClaimCentre * Preparing & participation at conferences, court hearings and sharing disputes * Instructing legal practitioners in case preparation * Monitoring performance of solicitors, investigators, rehab consultants * Identifying & advising management of developing claims trends * Identifying methods to improve claims handling & cost control Position Requirements: * Knowledge of Motor Accident Insurance Act * 1994 (MAIA 1994) * Knowledge of MAIC Rehabilitation * Knowledge of the Civil Liability Act 2003 * Knowledge of company guidelines and * National CTP Claim Service Standards * Decision-making & problem-solving skills * Comprehension negotiation skills * Knowledge of ClaimCentre * Negotiating skills If interested in applying for this role please use the link below. Closing Date: September 24th, 2010