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The Company / The Role:
A leading finance company, nationwide - offering their customers an alternative to using major banks.
The role is based in an outbound call centre and the calls will typically relate to credit card debt. This is a full-time position and offers career progression, ongoing training and a friendly and encouraging team environment.
2-3 weeks of full time, paid training is provided!!
The Person:
Will deliver an effortless customer experience to clients, merchants, practices and personal customers. They will provide solutions for customers remembering to follow company policies and procedures at all times.
Previous call centre experience would be highly regarded as well as a background in a customer service orientated industry. Applicants with other industry experience (i.e. retail, property, construction or hospitality), will be considered if they can demonstrate superior customer service and interpersonal skills. Collection experience would be advantageous.
Full flexibility is required between the hours of 7.30am - 9:00pm, 7 days a week. A set roster will be provided and weekend rates do apply!
Essential Responsibilities:
- Deliver on quality
- Meet legislative requirements
- Provide an excellent customer experience
Qualifications / Requirements:
- Excellent keyboard skills
- Basic Microsoft Office skills
- Great voice quality and tone
If you are interested in this position, please contact Jacq Sumner on 3051 3666 or email your resume and covering letter to jsumner@lloydmorgan.com.au
As this is a permanent role only Australian citizens or permanent residents are eligible to apply.
Also only candidates who are short listed for interview will be contacted directly.
For further information about this role, please contact:
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